Erprobt Software Solutions ("Erprobt", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our website or services. We comply with applicable privacy laws including the GDPR.

Information We Collect

  • Personal Information: Name, email, phone, company name, job title, etc.
  • Technical Data: IP address, browser type, device data, etc.
  • Usage Data: Page views, time spent, clicks, referral URLs.
  • Transactional Data: Payment details, billing history, subscriptions.
  • Communication Data: Emails, chats, and support messages.

How We Use Your Information

  • To deliver and improve our services
  • To respond to inquiries and provide support
  • To send updates, offers, or newsletters
  • To fulfill legal or contractual obligations
  • To detect fraud or misuse

Legal Basis for Processing

We process data based on your consent, our contractual obligations, legal requirements, or legitimate interest (e.g., service improvement, analytics).

Sharing Your Data

We may share your data with trusted third parties such as:

  • Cloud and hosting providers
  • Email or marketing tools
  • Payment processors
  • Government or legal authorities when required

Cookies & Tracking

erprobt.nl uses only functional cookies.

These cookies are strictly necessary for:

  • Session management
  • Website security
  • Basic technical operation

We do not use:

  • Tracking cookies
  • Marketing cookies
  • Analytics cookies (such as Google Analytics)

Because only functional cookies are used, no cookie banner is required.

Data Retention

We retain your data only as long as needed for the purposes outlined or as required by law.

International Transfers

If you access our services outside the EU, your data may be processed in other countries. We apply appropriate safeguards to ensure protection.

Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion (right to be forgotten)
  • Withdraw consent
  • Object to processing
  • Request data portability

Children's Privacy

We do not knowingly collect data from anyone under 16. Contact us if you believe we have inadvertently collected such data.

Security Measures

We apply appropriate technical and organizational security measures, including:

  • Encrypted communication (HTTPS)
  • Access controls
  • Secure hosting environments

Despite our efforts, no system can be guaranteed 100% secure.

Third-Party Links

Our site may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies.

Changes to This Policy

We may update this Privacy Policy. The latest version will always be posted on our website with the revised date.

Contact Us

If you have any questions or wish to exercise your rights, please contact:

Erprobt Software Solutions
Berlagestraat, 3067 CC Rotterdam
Netherlands
Email: info@erprobt.nl

Last Updated: December 2025